North Country HealthCare has on-site pharmacies at our Flagstaff, Kingman and Grand Canyon locations. A pharmacist is available for consultations on diabetes, anticoagulation and complex medication regimens. If your provider is at a North Country HealthCare location without a pharmacy, you can still use our pharmacy services! Your medications can be delivered directly to the North Country location nearest you. We also partner with various retail pharmacies in our service network to offer discounts to our patients.
All locations can receive new prescriptions for their patients. If you are a patient at a North Country location that does not have an onsite pharmacy, your provider can send the prescription to the Flagstaff pharmacy to be filled and sent to your North Country provider for you to pick up. This process usually takes about one week. Payment for prescriptions can be made when picking up the prescription, or directly to the Flagstaff North Country pharmacy if you have a credit card on file. If you choose to have your prescription filled at a local pharmacy, you may be eligible for discounts as a North Country patient. The office staff can provide you with more information.
Refills are available by calling 928.522.9403, or online. Please leave a message with your name and prescription number. This process will take a week, so be sure to plan ahead. We also offer a 90-day fill option. Please ask a pharmacist if your medication qualifies.
Call the pharmacy approximately 10 days before your prescription is gone. The pharmacy will call your provider for further refills. You will be notified if no refills are available.
Q: How does a pharmacist get behind the prescription counter?
A: It isn’t easy. To qualify for a license, a pharmacist must complete a college course of up to six years, studying biochemistry, physical and analytical chemistry, drug interactions, bacteriology, pharmacology, toxicology and compounding. Pharmacists must also complete an internship, but their education doesn’t stop there. In order to keep up with the latest developments in pharmaceutical care, your pharmacist is involved in continuing education programs.
Q: How does all the professional education benefit me?
A: You have a highly skilled professional making sure you receive exactly what the doctor ordered. Your pharmacist can provide you with valuable information and advice about the medication you are taking.
Q: Does the pharmacist really want to discuss my medication with me?
A: Your pharmacist is an expert in drug therapy; trained and motivated to serve the public. The pharmacist is the health professional people see most frequently. Talking with a pharmacist is easy and informal. No appointment is necessary. Your pharmacist can assist and counsel you on how and when to take both prescription and non-prescription medications. Your pharmacist is frequently consulted by physicians on the proper use of drugs and is always happy to discuss and answer any questions you may have.
Q: What can a pharmacist tell me about my medicine?
A: Just about anything you’d like to know. Your pharmacist is concerned you thoroughly understand how and when the medication which is prescribed for you should be taken and you are aware of any side effects that may occur.
Q: Is it a good idea to have all my prescriptions filled at the same pharmacy?
A: Think of it this way: you return to the same physician because you feel he or she knows you, has a record of your healthcare and is in a better position to serve you. You should have a family pharmacist for the same reasons. Many pharmacists keep patient profile charts listing what medications you or members of your family are taking. By referring to this chart, your pharmacist can determine if the new medication you have been prescribed will adversely interact with your current medication.
Q: Can the pharmacist help me with non-prescription medicines?
A: Yes. You should seek this advice before purchasing any over-the-counter or non-prescription medicines. Many of these products are subject to misuse and should be taken as directed. They may interact with prescribed medications you are taking. Your pharmacist is knowledgeable about the safe use of self-prescribed medications.
Q: But what about all my other questions?
A: As we’ve said, these are just a few important questions and answers. If you have any more, your pharmacist is here for you; just ask.
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